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Privacy policy

Last update on February 2, 2023

At Fontaine-Aquanox we respect your right to privacy and we are committed to protecting it. The present document discloses the information that we gather and track, how we use that information, and with whom we share it as well as the choices available to you regarding the use of, your access to, and the updating and correction of your personal information.

By accessing and using the Site, you consent to the collection, use and disclosure of your personal information in accordance with this Policy. If you do not agree to these terms, you must cease and desist from using the Site.

If you have questions, complaints or an unresolved privacy or data use concern that we have not addressed satisfactorily regarding our privacy policy or practices, please contact us at:

Changes to the policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our website prior to any changes coming into effect.

Personal information

You can visit this website without indicating who you are, and without revealing any personal information about yourself. The personal information entered in the context of our forms such as create an account or buy online will NEVER BE DISCLOSED OR SHARED, SOLD, TRADED OR RENTED TO ANY THIRD PARTIES FOR MARKETING PURPOSES without your explicit consent.


Upon request Fontaine-Aquanox will provide you with information about whether we hold any of your personal information. If you would like to access your personal information to correct, update or delete it, please contact us at We will respond to your request within a reasonable timeframe.

Data retention

We will retain your information for as long as our contests are active or as needed to provide services to you. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.


Without limiting the provisions of section “Cookies and other web technologies” we will use information concerning users of this website to make statements and advertisements concerning our community of users. Such statements may contain statistical analysis of the trends or groups within the users of this website, while preserving their, and your, privacy.

Use of your personal information

In order for us to process your transaction requests, you must authorize us to use personal information that will allow us to identify you as a customer. We may send you service-related emails in connection with these transactions.
Information security

The security of your personal information is important to us. When you enter sensitive information on our forms, we encrypt that information using secure socket layer technology (SSL). We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Legal disclosure

We reserve the right to disclose your personal information if required by law and/or to comply with a court order or similar legal process and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request. In certain situations, Fontaine-Aquanox may be required to disclose personal data in response to lawful requests by public authorities.

Business transitions

If Fontaine-Aquanox is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

Cookies and other web technologies

Technologies such as cookies, web beacons, tags and scripts are used by Fontaine-Aquanox and our partners, affiliates, analytics, or service providers. These technologies are used to collect information and support certain features of our website. Cookies are small text files placed in the ‘Cookies’ folder of a visitor’s hard drive that allow our website to recognize return visitors. Web beacons generate an anonymous notice when a visitor accesses certain pages of our website. Cookies and web beacons themselves do not contain any personal information. However, if you submit a form on our website, we may link the information we collect using cookies, web beacons and other similar technologies to other information that identifies you personally. We may also link the information we collect using cookies, web beacons and other similar technologies to your email address if you have accessed our website from an email that we sent to you. If we send you an email we will also collect information about what you did with that email, such as whether you opened it or accessed our website from a link in the email.

We may use cookies and other similar technologies to:

  • Recognize you when you return to our website.
  • Collect information about the number of visitors to our website and the ways in which visitors use our website, including which pages they visit, which links they use and how long they stay on each page.
  • Track which websites, emails and advertisements refer traffic to our website and the URLs of the website to which our website refers traffic (that is, the websites on which our visitors land when they leave our website).
  • Compile statistics and prepare reports that provide the feedback and analysis we need to understand the needs and interests of our visitors, improve the content, functionality and usability of our website, and manage, determine and improve the effectiveness of our advertising and marketing campaigns.
  • Support the features and functionality of our website.
  • Personalize your experience when you use our website.

Log files

As is the case with most websites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data.

We may link this automatically-collected data to other information we collect about you. We may also combine this automatically-collected log information with other information we collect about the services we offer you.

Security, intrusion and detection

For website security purposes, and to ensure that our website remains available to all visitors, all network traffic is monitored in order to identify unauthorized attempts to upload or change information, cause damage, or conduct criminal activity. To protect the system from unauthorized use and to ensure that the system is functioning properly, individuals accessing our website are subject to monitoring. Unauthorized attempts to upload or change information, or otherwise cause damage to this service are strictly prohibited and may be punishable under applicable law.

Links to third parties sites

Our website includes links to other websites whose privacy practices may differ from those of Fontaine-Aquanox. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit.